Privacy Policy

1. Introduction

Sparkle Trail Institute ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website sparkletrail-institute.com or use our services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide, including:

• Name and contact information (email, phone number, address)
• Information about your child (age, interests, special needs)
• Educational preferences and requirements
• Communication preferences

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and browser information
• Pages visited and time spent on our site
• Referring website information
• Cookie and tracking technology data

3. How We Use Your Information

We use collected information for the following purposes:

• To provide our kindergarten search and consulting services
• To match your child with appropriate educational programs
• To communicate with you about our services
• To send you newsletters and educational content (with your consent)
• To improve our website and services
• To comply with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your information in the following circumstances:

• With educational institutions when facilitating applications (with your consent)
• With service providers who assist in our operations
• When required by law or to protect our rights
• In connection with a business transfer or merger

5. Data Security

We implement appropriate security measures to protect your personal information, including:

• Secure data transmission using SSL encryption
• Limited access to personal information
• Regular security assessments
• Employee training on data protection

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. You can control cookie preferences through your browser settings or our cookie consent banner.

Types of Cookies We Use:

• Essential Cookies: Required for website functionality
• Performance Cookies: Help us understand how visitors use our site
• Functional Cookies: Remember your preferences
• Marketing Cookies: Used to deliver relevant advertisements

7. Your Rights

Under Canadian privacy law, you have the right to:

• Access your personal information
• Request correction of inaccurate information
• Request deletion of your information
• Withdraw consent for certain uses
• File a complaint with privacy authorities

8. Children's Privacy

While our services relate to children's education, we do not knowingly collect personal information directly from children under 13. All information is collected from parents or guardians.

9. International Data Transfers

Your information may be transferred to and stored in countries outside of Canada. We ensure appropriate safeguards are in place for such transfers.

10. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Consultation records are typically retained for 7 years.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any material changes by posting the new policy on our website with an updated effective date.

12. Contact Information

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

13. Governing Law

This Privacy Policy is governed by the laws of Canada and the province of Ontario. Any disputes will be resolved in the courts of Ontario.